Newport

PROUDLY SERVING

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The Smith Family

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Britton Smith's  Chick-fil-A Journey began in high school in Cincinnati, where he spent 6 years as a Team Member through high school and college. He was looking for a meaningful career that would allow him to teach and minister to others while pursuing entrepreneurial endeavors, so a career as a Chick-fil-A Owner/Operator became his career goal. He then apprenticed for a Chick-fil-A Franchisee in Lexington,KY - learning how to run and operate a restaurant while helping open Chick-fil-A restaurants around the country. In 2006, he became a Chick-fil-A franchisee and has been serving in Newport since 2013.

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Core Ideology

CORPORATE PURPOSE

“To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.”

OUR PURPOSE

We exist to make the lives of others better by developing people who serve and who seek to make an impact beyond themselves.

OUR VISION

To be a beacon of light where our team, our guests, and our community feel

known, loved, and cared for.

CORE VALUES

SERVE

We are selfless. We don’t think less of ourselves, just less often.


HUSTLE

We are relentless and give 100% in all we do.

We’re willing to get sweaty and dirty.


LAUGH

We are positive, energetic, and respectful.

If we aren’t having fun, we’re doing it wrong. 


CHALLENGE

We are willing to be wrong and learn from it.

We hold each other accountable to our Core Ideology. 


EXCELLENCE

If we do something, we do it with excellence.

If it’s not yet excellent, we challenge each other to make it excellent. 


RESILIENCE

We get knocked down and get back up again better than before.

"A business, successful or not, is merely

a reflection of the character of its leadership."

S. Truett Cathy

Founder of Chick-fil-A

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Leadership Team

Executive Directors

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Robby
Robby has been with Chick-fil-A Newport for 3 years, and serves as our Director of Operations to ensure our guests have an excellent Chick-fil-A guest experience. He has Bachelor's and Master's degrees in Theology, and leads as the pastor of a church in Cincinnati.

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Jordan
Jordan has been at Chick-fil-A Newport for 5 years, and leads our Talent Department which recruits and trains our amazing Chick-fil-A Team Members. Jordan has Bachelor's and Master's degrees in Music, and is working toward being a Chick-fil-A Owner-Operator.

Directors

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Aaron
Aaron is a Back-of-House Director, and ensures that we deliver our delicious food to our guests as fresh, safely, and as quickly as possible. Aaron joined our team at Chick-fil-A Newport earlier this year, bringing with him several years of top-level restaurant management experience.

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Andrew
Andrew is a Front-of-House Director, and primarily oversees our amazing Chick-fil-A Drive-Thru, ensuring each guest is served as quickly as possible while experiencing our famous Chick-fil-A Hospitality. Andrew has been on his Journey at Chick-fil-A Newport for 3 years.

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Justin
Justin is a Back-of-House Director, and ensures that we deliver our delicious food to our guests as fresh, safely, and as quickly as possible. Justin holds a Bachelor's in Hospitality Management and joined us earlier this year to continue his career growth in restaurant management.

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Laura
Laura is our Director of Team Member Development, and makes sure that each of our Team Members has an amazing Team Member Experience at Chick-fil-A Newport from their first day. She has a Bachelor's Degree and is completing her Master's in Social Work, and has been with us for 8 years.

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